Delivery Policy – Ad Promotion Service

At Ngamo.com, we ensure that your purchased ad promotion service is delivered promptly and efficiently:

1. Digital Service Delivery
   • Once payment is completed, your ad will be automatically promoted to appear at the top of its category.
   • No additional action is required from you.
2. Confirmation
   • A confirmation email will be sent immediately after the payment is processed.
   • The email will include details of the promotion and the expected duration.
3. Technical Issues
   • If your ad does not appear as promised due to a technical issue on our side, please contact support@ngamo.com within 3 days of payment.
   • Our team will review the issue and ensure the service is delivered or provide a refund if necessary.
4. Service Timing
   • Promotions are usually applied within a few minutes of payment.
   • In rare cases, it may take up to 1 hour depending on system processing.